Got a question? We've got the answers.

“Akila Sella Basmati rice is generally considered a lower GI option compared to many other rice varieties because of its parboiled processing and basmati grain structure. GI can vary depending on cooking method and portion size, so we recommend pairing it with fibre-rich foods for balanced meals.”

Rinsing removes excess surface starch, which helps produce fluffier, less sticky rice. Some specialty rice varieties may require different preparation methods, so always check the cooking instructions.

For the best quality and enjoyment, we recommend cooking only the amount of rice you need and enjoying it fresh. If you have leftovers, cool the rice as soon as possible after cooking and store it in a covered container in the refrigerator. Before consuming, always check that it has been stored correctly and reheat it thoroughly until piping hot

Yes. If you choose to freeze cooked rice, allow it to cool promptly after cooking, then transfer it to an airtight, freezer-safe container. When you’re ready to enjoy it, thaw and reheat the rice thoroughly until piping hot before serving. For the best taste and texture, we recommend enjoying freshly cooked rice whenever possible.

“Prices may vary depending on the rice variety, store, region, and pack size. For the most accurate pricing, we recommend checking with your nearest stockist (visit our website to see Akila stockists) or online via Amazon or Takealot. Feel free to DM us and we’ll help where we can.”

“Thank you for letting us know – that doesn’t sound right. Our rice should have a clean, natural aroma. Sometimes strong odours can come from improper storage conditions or external contamination after opening. Please contact us with the batch number on the pack so our quality team can assist you further.”

“Jasmine rice is naturally softer and slightly sticky due to its starch amylopectin content. The amylopectin presence and in high concentrations in the Jasmine rice creates a stickier, softer texture. The final texture upon cooling should be less sticker. For fluffier results, we recommend: Rinsing the rice 2–3 times before cooking Rinsing the rice until the water runs completely clear. Using slightly less water than usual. Follow the standard ratio of 1:2 [1 part rice to 2 parts water] Letting it rest for 5–10 minutes after cooking”

“Soft is characteristic to Jasmine rice. Mushy rice usually happens when too much water is used or it’s cooked for too long. Try: Reducing the water ratio slightly Cooking on low heat once boiling Avoiding over-stirring while cooking For desirable results, please follow the provided cooking instrucitons on the pack.”

Store rice in a cool, dry place in an airtight container after opening to help keep it fresh and protect it from moisture.

Sticky rice is a result of improper cooking method – overcooking using too much water, not rinsing the rice beforehand, or choosing a variety with low- amylose which cooks soft, moist and has sticky texture.

Each variety of rice has its own unique characteristics, including its texture, aroma, grain size, and cooking qualities. These differences influence how the rice cooks, tastes, and pairs with different dishes. While some varieties are perfect for curries, others are better suited to stir-fries, sushi, risotto, or everyday family meals. Choosing the right rice helps you achieve the best flavour and texture for every recipe.

“Jasmine rice has a naturally soft and delicate texture, which means it can become too soft if slightly overcooked or if too much water is used. For best results: Use carefully measured water Avoid overcooking Keep the heat low once boiling Serve soon after cooking for the best texture”

Our Akila factory store is located at:
857 Voortrekker Road, Maitland, Cape Town

You’re welcome to visit for great deals and our full product range.

Our factory store trading hours are:
Monday- Friday from 8am-4pm
Please note hours may change on public holidays – feel free to contact us before visiting.

No. Product availability varies by retailer and region.

Akila products are available at selected retailers across the Western Cape, as well as online for nationwide delivery through Amazon and Takealot
You can also shop directly from our factory store at: 857 Voortrekker Road, Maitland
Feel free to message us anytime and we’ll gladly help you find the nearest stockist or best option for you.

Please view our available stockists here to find the store nearest to you: https://akila.co.za/stockists/
Alternatively, our full range is available on Amazon and Takealot for nationwide delivery.

Beans and lentils are naturally high in fibre and plant-based protein, making them a nourishing everyday choice.

Pulses are incredibly versatile, add them to curries, soups, stews, salads, or even meat-free meals. View some of our #AkilaRecipes here: (link to recipe page)

How long do lentils take to cook?

Yes. Beans and lentils are naturally high in plant-based protein, fibre, and essential nutrients, making them a nutritious addition to balanced meals.

Most dried beans benefit from overnight soaking, which helps reduce cooking time and improves texture. Lentils generally do not require soaking.

Akila carefully sources its products from trusted growing regions around the world, selecting each variety from the country best known for producing it. Every product is chosen for its quality, consistency, and flavour before being packed in South Africa.

Every batch undergoes strict quality checks before reaching your kitchen. Depending on the product, this includes visual inspections, laboratory testing, and quality assurance procedures to ensure it meets our high standards.

Akila products are proudly packed in South Africa using carefully sourced ingredients from trusted growing regions around the world. We select each product from the country best known for producing it, then pack it locally under strict quality control standards to ensure every product meets the quality South African families have trusted since 1997.

Different rice varieties have unique textures, aromas, and cooking characteristics. Some are ideal for curries, while others are perfect for stir-fries, sushi, risotto, or everyday family meals.

Store sugar in a cool, dry place in an airtight container to prevent moisture from causing it to harden.

Brown sugar naturally contains molasses, which can dry out over time. Keeping it sealed in an airtight container helps maintain its softness.

Our rice, beans, lentils, and popcorn kernels are naturally suitable for vegetarian and vegan diets. Always check the packaging for the latest ingredient information.

Most of our rice, beans, and lentils are naturally gluten-free. However, if this is important for your dietary needs, always refer to the packaging for the most up-to-date allergen information.

Each product has a best-before date printed on the packaging. When stored correctly, products remain at their best until this date.

A best-before date refers to quality rather than safety. If the product has been stored correctly and shows no signs of spoilage, it may still be suitable to use. Always inspect it before cooking.